Info

Refunds

We strive to provide you with the best products, the best value, and the best service.

However, due to the nature of the sneaker and clothing business, all sales are final.

Please keep this in mind as you make your purchases.

Shipping

  1. Order Processing:

    • Orders are typically processed within 1-2 business days, excluding weekends and holidays.
    • Once your order has been processed, you will receive a confirmation email with your tracking information.
  2. Shipping Methods:

    • We offer standard and expedited shipping options at checkout.
    • Standard shipping generally takes 5-7 business days.
    • Expedited shipping delivers within 2-3 business days.
  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order and your delivery location.
    • Free standard shipping is available on orders over $75.
  4. International Shipping:

    • We currently offer international shipping to select countries. International shipping rates and delivery times vary.
  5. Lost or Stolen Packages:

    • Chamber 13 Sneakers is not responsible for lost or stolen packages. Please ensure a secure delivery location or consider purchasing shipping insurance.
  6. Address Accuracy:

    • Customers are responsible for providing accurate shipping information. Chamber 13 Sneakers is not responsible for orders shipped to incorrectly provided addresses.